SLA packages for technical support

HOSTKEY provides around the clock support to its clients. You can choose the SLA package that is best for you and make use of our system administrators.

Advanced servers equipped with powerful AMD EPYC 7551

The AMD EPYC 7551 has a base frequency of 2 GHz with a turbo frequency of 3 GHz for up to 32 active cores. AMD EPYC™ Processors are ranked #1 in performance across major industry benchmarks.

The AMD EPYC 7551 dedicated servers
from €250 /mo

GPU servers equipped with powerful NVIDIA RTX A5000 & A4000

These new cards are the closest relatives of the RTX 3090 and RTX 3080, but the RTX A5000 and RTX A4000 have double the memory.

NVIDIA RTX A5000 Servers
from €223/ mo

Instant Dedicated Servers

Get pre-configured instant dedicated servers with full remote management in TIERIII data center in minutes.

Instant dedicated servers
from €40/ mo

Remote smart hands — on-site colocation support

On-site support from HOSTKEY's experienced engineers and admins 24x7 in ANY data center in the Netherlands.

Smart hands
from €310/ mo
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When contacting our Technical Support, please first write to our Support Team indicating the Service ID (email or IP address of the server) and provide a detailed description of the problem. In case of emergency, you can also follow up by giving us a call to speed up the process.

Our engineers solve network and server hardware problems as soon as possible, maintaining an uptime of no less than 99.9% per month.

Manual OS reinstallation is done in due turn.

Our systems administrators can help with setting up the operating system, or emergency recovery during working hours at the rate of €50 per hour.

Normally our specialists only administer the OS or other software on the client’s server if it is a Managed Server.

Our prices



We offer different types of SLA

Service Best effort Priority Top priority
Server reboot
Replacement parts
IP KVM access upon request
Support via email and ticketing system
Support via phone and Skype -
Personal engineer and manager -
Server monitoring -
A replacement server is case of a hardware failure -
DNS hosting -
Firewall setup - -
Server remains active in case of overdue invoice - -
3 hours of system administrator assistance - -
Backup port 100Mbps - -
Backup - 100Gb 1Tb
Support priority In due turn High Top priority
Price, € per month FREE 30 50
Service - Best effort
Server reboot
Replacement parts
IP KVM access upon request
Support via email and ticketing system
Support via phone and Skype -
Personal engineer and manager -
Server monitoring -
A replacement server is case of hardware failure -
DNS hosting -
Firewall setup -
Server remains active in case of overdue invoice -
3 hours of system administrator assistance -
Backup port 100Mbps -
Backup -
Support priority In due turn
Price, € per month FREE
Service - Priority
Server reboot
Replacement parts
IP KVM access upon request
Support via email and ticketing system
Support via phone and Skype
Personal engineer and manager
Server monitoring
A replacement server is case of hardware failure
DNS hosting
Firewall setup -
Server remains active in case of overdue invoice -
3 hours of system administrator assistance -
Backup port 100Mbps -
Backup 100Gb
Support priority High
Price, € per month 30
Service - Priority
Server reboot
Replacement parts
IP KVM access upon request
Support via email and ticketing system
Support via phone and Skype
Personal engineer and manager
Server monitoring
A replacement server is case of hardware failure
DNS hosting
Firewall setup
Server remains active in case of overdue invoice
3 hours of system administrator assistance
Backup port 100Mbps
Backup 1Tb
Support priority Top priority
Price, € per month 50

For more information, please contact our Sales Department

What customers say

Crytek
After launching another successful IP — HUNT: Showdown, a competitive first-person PvP bounty hunting game with heavy PvE elements, Crytek aimed to bring this amazing game for its end-users in Russia. We needed a hosting provider that can offer us high-performance servers with great network speed, latency, and 24/7 support.
Stefan Neykov Crytek
doXray
doXray has been using HOSTKEY for the development and the operation of our software solutions. Our applications require the use of GPU processing power. We have been using HOSTKEY for several years and we are very satisfied with the way they operate. New requirements are setup fast and support follows up after the installation process to check if everything is as requested. Support during operations is reliable and fast.
Wimdo Blaauboer doXray
IP-Label
We would like to thank HOSTKEY for providing us with high-quality hosting services for over 4 years. Lp-label has been able to conduct many of its more than 100 million daily measurements through HOSTKEY’s servers, making our meteorological coverage even more complete.
D. Jayes IP-Label
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Hot deals

NEW

GPU servers with RTX A4000 and RTX A5000

GPU servers with RTX A4000 and RTX A5000 cards are already available to order. NVIDIA RTX A4000 / A5000 graphics cards are the closest relative of the RTX 3080 / RTX 3090, but have double the memory.

Order a server
22% OFF

Up to 22% discount on Instant servers

A special offer for our instant dedicated servers built with 2x Intel Xeon 2670 CPUs housed in our TIER III class data center in the Netherlands

Order a server
10Gbps

Dedicated servers with 10Gbps ports

HOSTKEY is delivering selected premium dedicated servers with top-speed 10G connectivity in the Netherlands. 10G interconnect provides low latency and top speed to your services.

Find out more
Hot deals

Sale on pre-configured dedicated servers

Ready-to-use servers with a discount. We will deliver the server within a day of the receipt of the payment.

Order now
Hot offer!

New GPU NVIDIA RTX3080/3090 servers!

We has launched sales for GPU servers based on the new NVIDIA 3080/3090 cards.

Find out more
NEW

GPU servers with RTX A4000 and RTX A5000

GPU servers with RTX A4000 and RTX A5000 cards are already available to order. NVIDIA RTX A4000 / A5000 graphics cards are the closest relative of the RTX 3080 / RTX 3090, but have double the memory.

Order a server
22% OFF

Up to 22% discount on Instant servers

A special offer for our instant dedicated servers built with 2x Intel Xeon 2670 CPUs housed in our TIER III class data center in the Netherlands

Order a server
10Gbps

Dedicated servers with 10Gbps ports

HOSTKEY is delivering selected premium dedicated servers with top-speed 10G connectivity in the Netherlands. 10G interconnect provides low latency and top speed to your services.

Find out more
Hot deals

Sale on pre-configured dedicated servers

Ready-to-use servers with a discount. We will deliver the server within a day of the receipt of the payment.

Order now
Hot offer!

New GPU NVIDIA RTX3080/3090 servers!

We has launched sales for GPU servers based on the new NVIDIA 3080/3090 cards.

Find out more
1 /

Solutions

GPU servers for data science

GPU servers for data science

e-Commerce hosting solutions

e-Commerce hosting

Hosting solutions for finance and FinTech projects

Finance and FinTech

Hosting for gambling projects

Hosting for gambling projects in the Netherlands

Private cloud

High-performance servers for rendering, 3D Design and visualization

Rendering, 3D Design and visualization

storage_solutions_main

Managed colocation

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For more information, please contact our Sales Department

News

07.10.2021

HOSTKEY offers server series based on 2xAMD EPYC 7551 CPUs

We offer servers based on the 2xAMD EPYC 7551, each CPU has 32 cores and a Max Boost clock speed of up to 3 GHz.

19.09.2021

NVIDIA RTX A5000, A4000, RTX 3090 and Quadro RTX 4000 video cards benchmark

We conducted our own price-performance testing of the NVIDIA RTX A5000 and A4000 professional graphics cards and compared them with the RTX 3090 and Quadro RTX 4000

13.09.2021

GPU servers with the new RTX A4000 and RTX A5000 graphics cards

GPU servers with RTX A4000 cards are already available to order in the Netherlands. We will receive a new shipment of RTX A5000 cards shortly.

Show all news / blogs
1 /

News

07.10.2021

HOSTKEY offers server series based on 2xAMD EPYC 7551 CPUs

We offer servers based on the 2xAMD EPYC 7551, each CPU has 32 cores and a Max Boost clock speed of up to 3 GHz.

19.09.2021

NVIDIA RTX A5000, A4000, RTX 3090 and Quadro RTX 4000 video cards benchmark

We conducted our own price-performance testing of the NVIDIA RTX A5000 and A4000 professional graphics cards and compared them with the RTX 3090 and Quadro RTX 4000

13.09.2021

GPU servers with the new RTX A4000 and RTX A5000 graphics cards

GPU servers with RTX A4000 cards are already available to order in the Netherlands. We will receive a new shipment of RTX A5000 cards shortly.

HOSTKEY Dedicated servers and cloud solutions Pre-configured and custom dedicated servers. AMD, Intel, GPU cards, Free DDoS protection amd 1Gbps unmetered port 30
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