SLA packages for technical support

HOSTKEY provides around the clock support to its clients. You can choose the SLA package that is best for you and make use of our system administrators.

GPU Servers for AI, HPC and Deep Learning

Rent pre-configured dedicated servers or custom servers with professional next-gen NVIDIA and AMD GPU cards.

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from €90

Instant dedicated servers ⭐ AMD EPYC 32 cores ⭐ 1–10 Gbps ⭐ 20% OFF

EPYC 9354 / 32 cores 3.25GHz / 192GB RAM / 2x1TB NVMe / 10Gbps 50TB. Bring your own IP addresses (BYOIP) or AS for free. Discounts up to 12%. Hourly and monthly billing. Pre-installed apps and software.

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from €299

European S3-Compatible Cold and Standard Object Storage from €2

HOSTKEY Object Storage delivers the scalable space to store and manage your unstructured data using AWS S3-Compatible API. Employ your existing S3 tools with no extra charges for PUT / POST / COPY / LIST operations.

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25% discount

When contacting our Technical Support, please first write to our Support Team indicating the Service ID (email or IP address of the server) and provide a detailed description of the problem. In case of emergency, you can also follow up by giving us a call to speed up the process.

Our engineers solve network and server hardware problems as soon as possible, maintaining an uptime of no less than 99.9% per month.

Manual OS reinstallation is done in due turn.

Our systems administrators can help with setting up the operating system, or emergency recovery during working hours at the rate of €50 per hour.

Normally our specialists only administer the OS or other software on the client’s server if it is a Managed Server.

Our prices

We offer different types of SLA

Service	Best effort	Priority	Top priority
Server reboot	✔	✔	✔
Replacement parts	✔	✔	✔
IP KVM access upon request	✔	✔	✔
Support via email and ticketing system	✔	✔	✔
Support via Phone / LiveChat / Messengers	-	✔	✔
Personal engineer and manager	-	✔	✔
Server monitoring	-	✔	✔
A replacement server is case of a hardware failure	-	✔	✔
DNS hosting	-	✔	✔
Firewall setup	-	-	✔
Server remains active in case of overdue invoice	-	-	✔
3 hours of system administrator assistance	-	-	✔
Support priority	In due turn	High	Top priority
Price, € per month	FREE	30	50

Service - Best effort
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via Phone / LiveChat / Messengers	-
Personal engineer and manager	-
Server monitoring	-
A replacement server is case of hardware failure	-
DNS hosting	-
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	In due turn
Price, € per month	FREE

Service - Priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via Phone / LiveChat / Messengers	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	High
Price, € per month	30

Service - Top priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via Phone / LiveChat / Messengers	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	✔
Server remains active in case of overdue invoice	✔
3 hours of system administrator assistance	✔
Support priority	Top priority
Price, € per month	50

For more information, please contact our Sales Department

What customers say

After launching another successful IP — HUNT: Showdown, a competitive first-person PvP bounty hunting game with heavy PvE elements, Crytek aimed to bring this amazing game for its end-users. We needed a hosting provider that can offer us high-performance servers with great network speed, latency, and 24/7 support.

Stefan Neykov Crytek

doXray has been using HOSTKEY for the development and the operation of our software solutions. Our applications require the use of GPU processing power. We have been using HOSTKEY for several years and we are very satisfied with the way they operate. New requirements are setup fast and support follows up after the installation process to check if everything is as requested. Support during operations is reliable and fast.

Wimdo Blaauboer doXray

We would like to thank HOSTKEY for providing us with high-quality hosting services for over 4 years. Ip-label has been able to conduct many of its more than 100 million daily measurements through HOSTKEY’s servers, making our meteorological coverage even more complete.

D. Jayes IP-Label

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Our Ratings

4.3 out of 5

4.8 out of 5

4.0 out of 5

Hot deals

NEW European S3-Compatible Cold and Standard Object Storage from €2

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From €259 Sale on 4th Gen AMD EPYC™ Servers!

3.25 GHz EPYC 9354 — 32 cores / 2× EPYC 9354 — 64 cores servers. Up to 1 TB RAM, and 2× 3.84 TB NVMe SSDs. 10 Gbps bandwidth and 100 TB traffic included with all servers!

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High-RAM High-RAM Dedicated Servers with up to 4.6TB RAM

Choose high-RAM dedicated servers with up to 4.6 TB of RAM and 12 NVMe drives, powered by AMD EPYC 4th Gen CPUs.

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Hot deals Sale on pre-configured dedicated servers

Ready-to-use servers with a discount. We will deliver the server within a day of the receipt of the payment.

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50% OFF Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

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Web3 Web3 Dedicated Servers Infrastructure

Built for Blockchain: CPUs with16-64 cores, 1-10 Gbps, Up to 768 GB DDR5 RAM, 3.48 TB Enterprise NBMe, Global Locations

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Solutions

GPU servers for data science

e-Commerce hosting

Finance and FinTech

Private cloud

Rendering, 3D Design and visualization

Managed colocation

For more information, please contact our Sales Department

News

31.08.2026

News

S3 Object Storage from HOSTKEY at a 25% discount

HOSTKEY has launched S3-compatible object storage for backups, archives, media files and applications. Plans starting from €2/mo.

28.08.2026

Blog

cPanel vs hPanel vs ispmanager: A Practical Guide for Choosing a Hosting Control Panel

Two of these three panels you can install on your own server. The third you cannot — hPanel exists only inside Hostinger, and that single fact decides more than any feature list. We compare cPanel, hPanel and ispmanager on what actually matters when you own the box: portability between providers, licence costs that grow with every account, web stack and PHP control, backups and access rights. Plus a full feature table and an honest look at what breaks when you migrate from one panel to another.

28.08.2026

Blog

What Is IPMI? Intelligent Platform Management Interface Guide 2026

When SSH is dead and the server is in another country, IPMI is what is left. It runs on a separate controller on the motherboard, below the operating system, so you can reboot the machine, open a console, reach the BIOS and mount an ISO while the OS is not running at all. We cover how the BMC works, why HTML5 consoles replaced Java clients, how IPMI differs from SSH, RDP, Redfish, iDRAC and iLO — and the one configuration mistake that hands an attacker the whole server.

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