SLA packages for technical support

HOSTKEY provides around the clock support to its clients. You can choose the SLA package that is best for you and make use of our system administrators.

DDoS L7 Protection and WAF

HOSTKEY provides cloud protection from L7 DDoS, brute force, and bad bot-induced traffic.

BotGuard GateKeeper

GPU servers with H100 80GB & A100 from €1.74/hr

Rent high-performance servers featuring Tesla H100 and A100 GPUs with 80GB of memory. Perfect for AI and Data Science projects. Enjoy the lowest prices on the market.

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from €1.74/hr

Self-Hosted AI Chatbot Available for Free

Personal chatbot powered by Ollama, utilizing the open-source large language model LLaMA3 and the OpenWebUI interface. It runs on your own server for your team. The chatbot itself is free of charge; you only pay for the server rental.

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Unmetered 10Gbps port in the Netherlands

HOSTKEY is delivering selected premium dedicated servers with top-speed Unmetered 10G connectivity in the Netherlands. 10G interconnect provides low latency and top speed to your services.

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10Gbps

Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

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50% discount

When contacting our Technical Support, please first write to our Support Team indicating the Service ID (email or IP address of the server) and provide a detailed description of the problem. In case of emergency, you can also follow up by giving us a call to speed up the process.

Our engineers solve network and server hardware problems as soon as possible, maintaining an uptime of no less than 99.9% per month.

Manual OS reinstallation is done in due turn.

Our systems administrators can help with setting up the operating system, or emergency recovery during working hours at the rate of €50 per hour.

Normally our specialists only administer the OS or other software on the client’s server if it is a Managed Server.

Our prices

We offer different types of SLA

Service	Best effort	Priority	Top priority
Server reboot	✔	✔	✔
Replacement parts	✔	✔	✔
IP KVM access upon request	✔	✔	✔
Support via email and ticketing system	✔	✔	✔
Support via phone and Skype	-	✔	✔
Personal engineer and manager	-	✔	✔
Server monitoring	-	✔	✔
A replacement server is case of a hardware failure	-	✔	✔
DNS hosting	-	✔	✔
Firewall setup	-	-	✔
Server remains active in case of overdue invoice	-	-	✔
3 hours of system administrator assistance	-	-	✔
Support priority	In due turn	High	Top priority
Price, € per month	FREE	30	50

Service - Best effort
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	-
Personal engineer and manager	-
Server monitoring	-
A replacement server is case of hardware failure	-
DNS hosting	-
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	In due turn
Price, € per month	FREE

Service - Priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	High
Price, € per month	30

Service - Top priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	✔
Server remains active in case of overdue invoice	✔
3 hours of system administrator assistance	✔
Support priority	Top priority
Price, € per month	50

For more information, please contact our Sales Department

What customers say

After launching another successful IP — HUNT: Showdown, a competitive first-person PvP bounty hunting game with heavy PvE elements, Crytek aimed to bring this amazing game for its end-users. We needed a hosting provider that can offer us high-performance servers with great network speed, latency, and 24/7 support.

Stefan Neykov Crytek

doXray has been using HOSTKEY for the development and the operation of our software solutions. Our applications require the use of GPU processing power. We have been using HOSTKEY for several years and we are very satisfied with the way they operate. New requirements are setup fast and support follows up after the installation process to check if everything is as requested. Support during operations is reliable and fast.

Wimdo Blaauboer doXray

We would like to thank HOSTKEY for providing us with high-quality hosting services for over 4 years. Lp-label has been able to conduct many of its more than 100 million daily measurements through HOSTKEY’s servers, making our meteorological coverage even more complete.

D. Jayes IP-Label

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Our Ratings

4.3 out of 5

4.8 out of 5

Hot deals

NEW GPU servers with RTX A4000 and RTX A5000

GPU servers with RTX A4000 and RTX A5000 cards are already available to order. NVIDIA RTX A4000 / A5000 graphics cards are the closest relative of the RTX 3080 / RTX 3090, but have double the memory.

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4th Gen Meet 4th Gen AMD EPYC™ Servers!

4th Gen CPUs AMD EPYC 9354 / 9124 are available for order. Base Clock: 3.25GHz, # of CPU Cores: 32, L3 Cache: 256MB, DDR5 RAM up to 6TB RAM, PCIe 5.0, up to 12 NVME drives.

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10Gbps High-performance servers with FREE 10 Gb/s connections

Increase the performance of your IT infrastructure: powerful servers based on a AMD EPYC / Ryzen and Xeon Gold processors with a FREE 10 Gb/s connection.

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Hot deals Sale on pre-configured dedicated servers

Ready-to-use servers with a discount. We will deliver the server within a day of the receipt of the payment.

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50% OFF Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

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Storage Storage dedicated servers up to 264TB for fixed price

2-12 LFF bays, Enterprise grade HDD/SSD, Hardware RAID (0/10/6), Up to 10GBps uplink, up to 100G direct connect.

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Solutions

GPU servers for data science

e-Commerce hosting

Finance and FinTech

Private cloud

Rendering, 3D Design and visualization

Managed colocation

For more information, please contact our Sales Department

News

29.10.2024

News

New server configurations available in the US data center

New server configurations with AMD EPYC processors, along with additional servers featuring AMD Ryzen processors, are now available for order

25.10.2024

Blog

TS3 Manager: What Happens When You Fill in the Documentation Gaps

Having trouble connecting to TS3 Manager after installing it on your VPS? Managing your TeamSpeak server through TS3 Manager isn't as straightforward as it might seem. Let's troubleshoot these issues together!

14.10.2024

News

New Apps Launched on HOSTKEY App Marketplace in September

Unlock new possibilities with the latest apps! Whether you're looking to enhance your e-commerce development with Shopify CLI, or dive into data science with Apache Spark and JupyterLab, we've got powerful solutions to meet your needs.

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