SLA packages for technical support

HOSTKEY provides around the clock support to its clients. You can choose the SLA package that is best for you and make use of our system administrators.

High-RAM Dedicated Servers with up to 4.6TB RAM and up to 12 NVME drives

Choose high-RAM dedicated servers with up to 4.6TB of RAM and AMD EPYC 4th Gen CPUs. Perfect to meet your needs for large-scale analytics, in-memory databases, and high-performance computing workloads.

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From €597

AI Platform: LLMs & Apps for AI, ML and Data Science

Pre-installed AI LLM models and Apps for AI, ML and Data Science on GPU NVIDIA servers: Tesla H100/A100, RTX4090, RTX5090. Hourly payment, up to 40% Off.

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GPU instances

Save Up to 25% on Popular Dedicated and GPU Server Configurations

We’ve increased our long-term rental discounts on selected dedicated and GPU servers!

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-25% OFF

Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

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50% discount

When contacting our Technical Support, please first write to our Support Team indicating the Service ID (email or IP address of the server) and provide a detailed description of the problem. In case of emergency, you can also follow up by giving us a call to speed up the process.

Our engineers solve network and server hardware problems as soon as possible, maintaining an uptime of no less than 99.9% per month.

Manual OS reinstallation is done in due turn.

Our systems administrators can help with setting up the operating system, or emergency recovery during working hours at the rate of €50 per hour.

Normally our specialists only administer the OS or other software on the client’s server if it is a Managed Server.

Our prices

We offer different types of SLA

Service	Best effort	Priority	Top priority
Server reboot	✔	✔	✔
Replacement parts	✔	✔	✔
IP KVM access upon request	✔	✔	✔
Support via email and ticketing system	✔	✔	✔
Support via phone and Skype	-	✔	✔
Personal engineer and manager	-	✔	✔
Server monitoring	-	✔	✔
A replacement server is case of a hardware failure	-	✔	✔
DNS hosting	-	✔	✔
Firewall setup	-	-	✔
Server remains active in case of overdue invoice	-	-	✔
3 hours of system administrator assistance	-	-	✔
Support priority	In due turn	High	Top priority
Price, € per month	FREE	30	50

Service - Best effort
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	-
Personal engineer and manager	-
Server monitoring	-
A replacement server is case of hardware failure	-
DNS hosting	-
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	In due turn
Price, € per month	FREE

Service - Priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	-
Server remains active in case of overdue invoice	-
3 hours of system administrator assistance	-
Support priority	High
Price, € per month	30

Service - Top priority
Server reboot	✔
Replacement parts	✔
IP KVM access upon request	✔
Support via email and ticketing system	✔
Support via phone and Skype	✔
Personal engineer and manager	✔
Server monitoring	✔
A replacement server is case of hardware failure	✔
DNS hosting	✔
Firewall setup	✔
Server remains active in case of overdue invoice	✔
3 hours of system administrator assistance	✔
Support priority	Top priority
Price, € per month	50

For more information, please contact our Sales Department

What customers say

After launching another successful IP — HUNT: Showdown, a competitive first-person PvP bounty hunting game with heavy PvE elements, Crytek aimed to bring this amazing game for its end-users. We needed a hosting provider that can offer us high-performance servers with great network speed, latency, and 24/7 support.

Stefan Neykov Crytek

doXray has been using HOSTKEY for the development and the operation of our software solutions. Our applications require the use of GPU processing power. We have been using HOSTKEY for several years and we are very satisfied with the way they operate. New requirements are setup fast and support follows up after the installation process to check if everything is as requested. Support during operations is reliable and fast.

Wimdo Blaauboer doXray

We would like to thank HOSTKEY for providing us with high-quality hosting services for over 4 years. Ip-label has been able to conduct many of its more than 100 million daily measurements through HOSTKEY’s servers, making our meteorological coverage even more complete.

D. Jayes IP-Label

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Our Ratings

4.3 out of 5

4.8 out of 5

4.0 out of 5

Hot deals

NEW Rent Nvidia RTX 5090 GPU Servers from €0.624/hr

NVIDIA RTX 5090 Servers with Pre-installed Apps for AI, Data Science, and 3D Rendering. Hourly and monthly billing options available.. Up to 4 GPUs per server. Limited availability.

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4th Gen Meet 4th Gen AMD EPYC™ Servers!

4th Gen CPUs AMD EPYC 9354 / 9124 are available for order. Base Clock: 3.25GHz, # of CPU Cores: 32, L3 Cache: 256MB, DDR5 RAM up to 6TB RAM, PCIe 5.0, up to 12 NVME drives.

Configure a server

High-RAM High-RAM Dedicated Servers with up to 4.6TB RAM

Choose high-RAM dedicated servers with up to 4.6 TB of RAM and 12 NVMe drives, powered by AMD EPYC 4th Gen CPUs.

Order

Hot deals Sale on pre-configured dedicated servers

Ready-to-use servers with a discount. We will deliver the server within a day of the receipt of the payment.

Order now

50% OFF Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

Order a server

Web3 Web3 Dedicated Servers Infrastructure

Built for Blockchain: CPUs with16-64 cores, 1-10 Gbps, Up to 768 GB DDR5 RAM, 3.48 TB Enterprise NBMe, Global Locations

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Solutions

GPU servers for data science

e-Commerce hosting

Finance and FinTech

Private cloud

Rendering, 3D Design and visualization

Managed colocation

For more information, please contact our Sales Department

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