Effective 06/01/21, a BitPay ID is required of all of our customers paying in cryptocurrencies with BitPay, due to recent changes in the regulatory environment. This is a one-time, easy process that collects your basic identity information so that you can continue using BitPay. For more information about the BitPay ID process, please see BitPay's help article What is BitPay ID verification? What documents are accepted?
Below are some FAQs to help you better understand this change.
What does this mean for my customers? Customers choosing to pay with cryptocurrencies must now create a valid BitPay ID if they do not already have one.
What is a BitPay ID? BitPay ID is a simple and fast one-time verification process that collects basic customer information. Details on what specific information is collected can be found here.
How long does it take to obtain a BitPay ID? Once documentation has been uploaded it usually takes only a few minutes to be verified and approved.
Questions? Please contact us and we will be happy to assist you.
+31 20 820 3777
Customer care
Documentation
Client Area