Our service removes the uncertainty for those who host their infrastructure in the Netherlands or Moscow. It alleviates that delicate balancing act of protecting your number one asset, your people, in these trying times while still maintaining your remote core business infrastructure and service quality to your own clients in a world that has self-isolated.
Our engineers are already there, minutes away in both the Netherlands and Russia, and ready to jump into action. These professionals service more than 4000 servers in multiple datacenters and our support teams have more than 20 years’ experience guiding customers through their data center journey, whether it be routine or urgent maintenance, or any other complex operations. Let us be your hands when the current situation makes travel, especially international, virtually impossible.
We can offer 24/7 support through our Smart Hands Service. All work is performed to the client’s technical specifications, or indeed with your remote input. If you require it, we can take photos, video or even live stream the whole work process and its results reacting in real-time to your input. If needs be, we can purchase and rent any hardware locally, thus minimizing expense and maximizing maintenance efficiency.
Stay safe, and be well.