02.12.2019

We’ve launched a new portal to support our users!

server one
We have launched an updated client portal for you. With this new service, you can quickly send us queries, track the status of claims, comment on our answers and stay in touch with our Customer Care service 24/7.

The new client portal is based on Jira solutions, which are recognized as the best products for organizing customer support services. Flexible system settings allow you to quickly receive your requests and process them in minimal time.

We have also updated our knowledge base. A new systematization of useful articles, a flexible search engine and a new interface will allow you to find answers to frequently asked questions quickly and easily. We constantly update the knowledge base with useful materials and tips.

The new client portal is located at https://my.hostkey.com/ In order to get access to all the functions of the client portal, you will need to go through a simple registration.

Reminder:

Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

New features for managing dedicated servers from your personal account

Reminder:

Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

New features for managing dedicated servers from your personal account

Now you can easily turn on, turn off and restart a server, as well as reinstall the operating system with one click without connecting to the server via IPMI and without contacting support. This functionality is available for clients who rent a server with an IPMI module.

If you work with a server without an IPMI module, you can create a request for similar operations with the server directly from your personal account.

Other news

02.03.2023

Rent a GPU-server from € 100 a month

We are pleased to inform you that we have significantly reduced the price for renting high-performance GPU servers in the Netherlands.

19.02.2023

Bring Your Own IPs to your servers hosted at HOSTKEY for Free!

We are excited to announce that we have now set the price for our Bring Your Own IPs (BYOIP) service at €0

14.02.2023

We offer GPU servers with NVIDIA RTX 4090 cards.

HOSTKEY is once again expanding its GPU server fleet with configurations built with last-generation RTX 4090 graphics cards.

22.01.2023

Automatic service payment using your credit balance

The automatic payment function for renewing services from your credit balance has been updated.

21.12.2022

Merry Christmas and Happy New Year!

We wish you good tidings to all and electrifying success in 2023!

HOSTKEY Dedicated servers and cloud solutions Pre-configured and custom dedicated servers. AMD, Intel, GPU cards, Free DDoS protection amd 1Gbps unmetered port 30
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