02.12.2019

We’ve launched a new portal to support our users!

server one
We have launched an updated client portal for you. With this new service, you can quickly send us queries, track the status of claims, comment on our answers and stay in touch with our Customer Care service 24/7.

The new client portal is based on Jira solutions, which are recognized as the best products for organizing customer support services. Flexible system settings allow you to quickly receive your requests and process them in minimal time.

We have also updated our knowledge base. A new systematization of useful articles, a flexible search engine and a new interface will allow you to find answers to frequently asked questions quickly and easily. We constantly update the knowledge base with useful materials and tips.

The new client portal is located at https://my.hostkey.com/ In order to get access to all the functions of the client portal, you will need to go through a simple registration.

Reminder:

Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

New features for managing dedicated servers from your personal account

Reminder:

Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

New features for managing dedicated servers from your personal account

Now you can easily turn on, turn off and restart a server, as well as reinstall the operating system with one click without connecting to the server via IPMI and without contacting support. This functionality is available for clients who rent a server with an IPMI module.

If you work with a server without an IPMI module, you can create a request for similar operations with the server directly from your personal account.

Other news

30.08.2023

HOSTKEY expands into Frankfurt, Germany

HOSTKEY, a leading international hosting provider, today announced its expansion into Frankfurt, Germany.

07.08.2023

Virtual servers are available for order in our new data center in New York, the USA

We are excited to announce that the full line of our VPS in our new data center in the USA is posted on our website - servers are available for order.

02.08.2023

New Data Center in New York, the USA

The leading international hosting provider HOSTKEY has launched a new site in the modern Data Center “Long Island Interconnect” in New York, the USA.

19.07.2023

New software options available for automatic deployment

We're delighted to announce the availability of new software, which can now be automatically installed on your server.

10.07.2023

Embrace Power with Savings: 25% Off AMD RYZEN Servers in Finland

HOSTKEY team is thrilled to announce a 25% discount on our AMD RYZEN 9 instant dedicated servers located in the state-of-the-art Data Center in Helsinki, Finland.

HOSTKEY Dedicated servers and cloud solutions Pre-configured and custom dedicated servers. AMD, Intel, GPU cards, Free DDoS protection amd 1Gbps unmetered port 30
4.3 67 67
Upload