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    02.12.2019

    We’ve launched a new portal to support our users!

    server one
    We have launched an updated client portal for you. With this new service, you can quickly send us queries, track the status of claims, comment on our answers and stay in touch with our Customer Care service 24/7.

    The new client portal is based on Jira solutions, which are recognized as the best products for organizing customer support services. Flexible system settings allow you to quickly receive your requests and process them in minimal time.

    We have also updated our knowledge base. A new systematization of useful articles, a flexible search engine and a new interface will allow you to find answers to frequently asked questions quickly and easily. We constantly update the knowledge base with useful materials and tips.

    The new client portal is located at https://my.hostkey.com/ In order to get access to all the functions of the client portal, you will need to go through a simple registration.

    Reminder:

    Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

    New features for managing dedicated servers from your personal account

    Reminder:

    Do you usually chat on WhatsApp, Facebook Messenger or Telegram? Communicate with our Customer Support Team in these instant messengers and they will help you solve your problem no matter where you are, whether you are on the road or relaxing by the pool without a computer. Our website will continue to run LiveChat as always. We now have one more phone number: +1 800 993 7773. Now, our customers from the USA and Canada can call us toll free at any time.

    New features for managing dedicated servers from your personal account

    Now you can easily turn on, turn off and restart a server, as well as reinstall the operating system with one click without connecting to the server via IPMI and without contacting support. This functionality is available for clients who rent a server with an IPMI module.

    If you work with a server without an IPMI module, you can create a request for similar operations with the server directly from your personal account.

    Other news

    22.08.2025

    Rocky Linux 10.0 Now Available on HOSTKEY Servers

    Choose Rocky Linux 10.0 for your HOSTKEY servers. Updated kernel, RISC-V support and improved security for reliable business and cloud performance.

    22.08.2025

    New LLM Models Available on HOSTKEY GPU Servers

    HOSTKEY introduces new LLM models on GPU servers! Now you can choose between Qwen3:32B, Qwen3-Coder and GPT-OSS-20B either while configuring your server or directly from your client portal.

    19.08.2025

    New “My Networks” Section in the Client Portal

    A new “My Networks” section has been added to the Client Portal — a convenient tool for managing subnets and IP addresses. Configure tags, PTR records, monitor traffic and manage your network without needing to contact customer support.

    08.08.2025

    HOSTKEY Expands its Global Footprint with a New Swiss Data Center Location

    HOSTKEY has just opened a new data center in Zurich, Switzerland! Get ready for instant deployment of powerful dedicated servers and a full suite of VPS solutions, all backed by top-tier security and connectivity.

    07.08.2025

    Rent a GPU server with RTX 6000 PRO Blackwell

    Train trillion-parameter models, speed up LLM inference 5×, and handle massive workloads with 96 GB VRAM and dual AMD EPYC CPUs. Now available in the Netherlands — from €2.22/hour.

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