技术支持SLA套餐

HOSTKEY为客户提供全天候支持。您可以选择最适合您的SLA套餐，并利用我们的系统管理员服务。

4x RTX 4090 GPU Servers – Only €774/month

4x RTX4090 24GB / EPYC 7402p 24x2.8GHz / 384 Gb / 2x3.84TB NVMe SSD / 1Gbps / Unlimited traffic – Only €774/month with a 1-year rental! Best Price on the Market!

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SUPER PROMO!

AI Platform: LLMs & Apps for AI, ML and Data Science

Pre-installed AI LLM models and Apps for AI, ML and Data Science on GPU NVIDIA servers: Tesla H100/A100, RTX4090, RTX5090. Hourly payment, up to 40% Off.

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GPU instances

Get up to 50% off all VPS

Unlock up to 50% off VPS plans – the longer you stay, the more you save! Limited-time offer – 10% for 3 months, 30% for 6 months, 50% for 12 months.

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-50% OFF

Dedicated Servers for hosting providers - 7 days trial and 50% OFF

Discover affordable dedicated servers for hosting providers, situated in a top-tier Amsterdam data center in the Netherlands. 7 days trial, 50% OFF on the first 3 months, 50% OFF for a backup server.

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50% discount

在联系我们的技术支持时，请首先向我们的支持团队发送邮件，提供服务ID（服务器的电子邮件或IP地址），并提供问题的详细描述。在紧急情况下，您也可以通过电话联系我们，以加快处理流程。

我们的工程师将尽快解决网络和服务器硬件问题，确保每月正常运行时间达到99.9%以上。

操作系统的手动重装将按顺序进行。

我们的系统管理员可以在工作时间内为您提供操作系统设置或紧急恢复服务，费用为每小时50欧元。

通常情况下，我们的专家只会在服务器为托管服务器时，管理操作系统或其他软件。

我们的价格

我们提供不同类型的SLA服务

服务	基础服务	优先服务	最高优先服务
服务器重启	✔	✔	✔
更换配件	✔	✔	✔
按需提供IP KVM访问	✔	✔	✔
通过电子邮件和工单系统提供支持	✔	✔	✔
通过电话和Skype提供支持	-	✔	✔
提供专属工程师和客户经理	-	✔	✔
服务器监控	-	✔	✔
硬件故障时提供备用服务器	-	✔	✔
DNS托管	-	✔	✔
防火墙设置	-	-	✔
账单逾期时服务器保持运行	-	-	✔
系统管理员协助3小时	-	-	✔
支持优先级	按顺序处理	高优先级	最高优先级
价格（欧元/月）	免费	30	50

服务 — 竭诚
服务器重启	✔
更换配件	✔
按需提供IP KVM访问	✔
通过电子邮件和工单系统提供支持	✔
通过电话和Skype提供支持	-
提供专属工程师和客户经理	-
服务器监控	-
硬件故障时提供备用服务器	-
DNS托管	-
防火墙设置	-
账单逾期时服务器保持运行	-
系统管理员协助3小时	-
支持优先级	按顺序处理
价格（欧元/月）	免费

服务 — 优先
服务器重启	✔
更换配件	✔
按需提供IP KVM访问	✔
通过电子邮件和工单系统提供支持	✔
通过电话和Skype提供支持	✔
提供专属工程师和客户经理	✔
服务器监控	✔
硬件故障时提供备用服务器	✔
DNS托管	✔
防火墙设置	-
账单逾期时服务器保持运行	-
系统管理员协助3小时	-
支持优先级	高优先级
价格（欧元/月）	30

服务 — 当务之急
服务器重启	✔
更换配件	✔
按需提供IP KVM访问	✔
通过电子邮件和工单系统提供支持	✔
通过电话和Skype提供支持	✔
提供专属工程师和客户经理	✔
服务器监控	✔
硬件故障时提供备用服务器	✔
DNS托管	✔
防火墙设置	✔
账单逾期时服务器保持运行	✔
系统管理员协助3小时	✔
支持优先级	T最高优先级
价格（欧元/月）	50

For more information, please contact our Sales Department

客户怎么说

After launching another successful IP — HUNT: Showdown, a competitive first-person PvP bounty hunting game with heavy PvE elements, Crytek aimed to bring this amazing game for its end-users. We needed a hosting provider that can offer us high-performance servers with great network speed, latency, and 24/7 support.

Stefan Neykov Crytek

doXray has been using HOSTKEY for the development and the operation of our software solutions. Our applications require the use of GPU processing power. We have been using HOSTKEY for several years and we are very satisfied with the way they operate. New requirements are setup fast and support follows up after the installation process to check if everything is as requested. Support during operations is reliable and fast.

Wimdo Blaauboer doXray

We would like to thank HOSTKEY for providing us with high-quality hosting services for over 4 years. Ip-label has been able to conduct many of its more than 100 million daily measurements through HOSTKEY’s servers, making our meteorological coverage even more complete.

D. Jayes IP-Label

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我们的评分

4.3 out of 5

4.8 out of 5

解决方案

GPU servers for data science

e-Commerce hosting

Finance and FinTech

Private cloud

Rendering, 3D Design and visualization

Managed colocation

For more information, please contact our Sales Department

新闻

09.02.2025

新闻

HOSTKEY expands its presence with the new location at DC2SCALE PAR3 in Paris

HOSTKEY expands its global footprint with a cutting-edge hosting facility at DC2SCALE PAR3 in France.

27.08.2024

新闻

HOSTKEY Now Manages Over 5,000 Servers

HOSTKEY reaches a milestone of 5,000 servers, expanding globally to meet soaring demand for advanced computing power.

20.06.2024

新闻

HOSTKEY Expands Global Reach by partnering with RETN

HOSTKEY has joined the RETN network, a high-availability, secure, low-latency network that spans data centers across the Netherlands, Germany, and Finland, with over 870 Points of Presence worldwide.

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