Hardware remote control¶
In this article
Servers with a Remote Management Module¶
The following methods are available on servers equipped with a remote management module:
Hardware Management Console¶
Information
IPMI/DRAC/ILO management¶
The built-in technology of the server's management by the manufacturer. You must have Java software on your device to launch the console.
- IPMI - Intelligent Platform Management Interface (common standard);
- IDRAC - Integrated Dell Remote Access (Dell);
- ILO - Integrated Lights-Out (HP).
To use IPMI access, you first need to activate it. To do this, fill in the IP ACL field — specify the IP address or network from which access to IPMI will be allowed. The field accepts an IP address (e.g., 192.168.1.10) or a network address (e.g., 192.168.1.0/24). For quick entry, you can click the My IP button — your current IP address will be filled in automatically. If you need to allow access from any network, you can specify 0.0.0.0/0, however this will negatively impact security.
Once the IP ACL field is filled in, click the Activate IPMI access button. The system will forward the IPMI private address externally, create a temporary user, and display the access address with login credentials.
Note
If you experience access issues, try disabling VPN or Proxy on your device. You can also click Clear IPMI access — the system will restart the IPMI module on the server, and it will become available again.
Server without a built-in KVM module¶
A server without a built-in KVM module is managed using an external IP KVM, which can be connected to the server by an engineer on request during business hours.
Attention
We can connect an external IP KVM device to the server upon request during business hours: 9-18 GMT + 1, Mon-Fri. You can request it via API. The IP KVM access is provided for a maximum of 2 hours after connection. The access data will be provided in the ticket request of the “remote hands”.
The number of IP KVM devices in DC is limited. It will be connected to the server at the first opportunity on a first-come, first-served basis.
Example RHR to power on cURL:
Example RHR to reboot cURL:
Some of the content on this page was created or translated using AI.