Enable/disable two-factor authentication (2FA)¶
In this article
Information
Two-Factor Authentication (2FA) is a verification method that uses two different elements to confirm a user's identity: an account password and an SMS code. We recommend that you enable this to increase the security of your account.
Attention
Upon your initial login, you may receive a prompt to enable two-factor authentication.
Enabling two-factor authentication¶
To enable two-factor authentication, go to User Name >> My profile >> Security:
This menu allows you to enable two-factor authentication using one of the following methods:
- TOTP
- Mail verification
- SMS
You can also disable it.
Attention
Choose only one of the two-factor authentication methods.
Enabling two-factor authentication using the Time-based One-Time Password (TOTP) method¶
Information
TOTP stands for Time-based one-time password. To enable two-factor authentication using TOTP, the user must scan a QR code using a special smartphone application. This application will then continuously generate a unique password for the user.
Click the Activate button next to the TOTP method to scan a QR code from your smartphone's TOTP app. We recommend using Google Authenticator or Microsoft Authenticator:
To complete this task, click on the icon in the app and choose Scan QR Code.
After that, a string similar to HostKey:
Enter this code into the input field below the QR code and click on Verify code button.
If the connection is successful, the message Code successfully verified. 2FA method will be set to TOTP will be displayed.
Attention
If you delete the 2FA authentication record from the TOTP app or lose the device with it, you will lose access to the account. The only way to restore access is by contacting our technical support.
Enabling two-factor authentication via email¶
Click the Activate button next to the Mail Verification method and enter your email address to receive a confirmation code:
You will receive a message The code was sent to the email address provided.
You will be prompted to confirm the email address and enter the verification code from the email with the subject line HOSTKEY: email verification code in the input field. Finally, click the Verify code button:
If the connection is successful, the message Code successfully verified. 2FA method will be set to mail.
Attention
In case you lose access to your email, the only way to regain access to your account is by contacting technical support.
Enabling two-factor authentication through SMS¶
To enable the SMS method, click on the Activate button and enter your cell phone number. You will receive a confirmation code:
Enter the code from the SMS in the input field and click on Verify code:
On successful connection, the message Code successfully verified, 2FA method set to SMS will be displayed.
Attention
If you lose access to your phone number, you can only regain access to your account by contacting our technical support.
Disabling Two-Factor Authentication¶
To disable two-factor authentication, navigate to Username >> Settings 2FA:
and press the Disable 2FA button.
Upon successful disconnection, you will receive a message stating that Your 2FA settings have been successfully deleted.
Logging into the Invapi control panel with two-factor authentication¶
If you have enabled two-factor authentication, you will be prompted to enter a 2FA code from the TOTP application, or received by e-mail or SMS, depending on the chosen confirmation method, after entering your login and password:
Attention
If you are experiencing difficulty obtaining the correct 2FA code, please contact our technical support